To request help, slide the police, fire, or medical icon across the screen.From the dashboard or Live View, tap the red SOS icon in the upper right corner of the screen.If you have professional monitoring, here’s how to use the SOS button: If the call is not answered, canceling SOS using the app will not cancel the request for police, fire, or medical responders. Please note that an SOS signal can only be canceled by answering the first call. After requesting emergency help, the monitoring center will call your other emergency contacts. If no one answers, the monitoring center will dispatch the police, the fire department, or emergency medical services, depending on which SOS slider you selected. The monitoring center will call your first emergency contact, and if the call is answered, the contact can either confirm the emergency or cancel the request. If you request Medical response, the Ring Alarm Base Station will announce that the signal has been sent, and when Medical response has been requested. If you request Police or Fire, it will also sound the siren on your Ring Alarm Base Station and Keypad. When you tap the SOS button and slide one of the emergency request sliders, it will send an immediate signal to the monitoring center requesting dispatch of local authorities. Sound the siren as a deterrent if you see any suspicious activity, without requesting dispatch.
Request immediate police, fire department, or medical response to your location in an emergency.The SOS button is a shield-shaped icon on both the app dashboard and within the Live View that, when tapped, allows you to: The SOS button is an icon within the Ring app that offers those with professional monitoring an additional way to request immediate assistance in an emergency situation. This article will answer commonly asked questions concerning the SOS button in the Ring app. When seconds count, neighbors signed up for professional monitoring through Ring Protect Pro can use the always available SOS button to request immediate assistance from both the app dashboard and Live View.
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